The purchase of a JyAR™ entitles you to receive a lifetime warranty for your unit. This warranty covers all damage and malfunctions that may occur to the sleeve and cap of your JYAR - the glass vial is not covered under warranty. The glass is pretty tough but its glass and fragile. Regardless, we will repair or replace your JyAR depending upon how damaged it is.
Warranty does not cover lost or stolen units.
Warranty is transferable to whoever currently possesses the JyAR™.
"Lifetime warranty", means that as long as JyARz (the company) exists, we will replace or repair a broken unit for you regardless of when it was purchased.
If you would like a refund please contact me, Aldo Castañeda at Aldo@JYARZ.com. I founded JYARZ over twelve years ago and I have stood behind our products ever since our founding and I will do so as long as we are in business.